Privacy and Cookie Policy of ancientmultistore.com 

Information for Californian consumers

This part of the document integrates with and supplements the information contained in the rest of the privacy policy.

The provisions contained in this section apply to all users who are consumers resident in the state of California, United States of America, under the “California Consumer Privacy Act of 2018” (users are referred to below simply as “you” , “your”, “your”) and, for such consumers, these provisions supersede any other potentially divergent or conflicting provisions contained in the privacy policy.

This part of the document uses the term “personal information” as defined in the California Consumer Privacy Act (CCPA).

Categories of personal information collected, disclosed or sold

In this section we summarize the categories of personal data that we have collected, disclosed or sold and the related purposes. You can read these activities in detail in the section entitled “Detailed information on the processing of Personal Data” within this document.

 

Information We Collect: The categories of personal information we collect

We have collected the following categories of personal information about you: identifiers and information on the Internet.

We will not collect additional categories of personal information without notifying you.

 

How we collect information: What are the sources of the personal information we collect?

We collect the above categories of personal data, directly or indirectly, from you when you use this website.

For example, you provide your personal information directly when submitting requests via any form on this Application. You also provide personal information indirectly when you browse this Application, as personal information about you is automatically observed and collected. Finally, we may collect your personal information from third parties who work with us in connection with the Service or the operation of this Application and its features.

 

How we use the information we collect: sharing and disclosing your personal information with third parties for commercial purposes

We may disclose the personal information we collect about you to third parties for commercial purposes. In this case, we enter into a written agreement with that third party requiring the recipient to keep the personal information confidential and not to use it for purposes other than those necessary for the performance of the contract.

We may also disclose your personal information to third parties when you ask us or explicitly authorize us to do so, in order to provide you with our Service.

To learn more about the purposes of the processing, please refer to the relevant section of this document.

 

Sale of your personal information

For our purposes, the word “sale” means any “sale, rental, release, disclosure, dissemination, making available, transferring or otherwise communicating orally, in writing or by electronic means, a consumer’s personal information by of the company to another company or a third party, for consideration or other consideration of value “.

This means that, for example, a sale can take place every time an application runs ads, or performs statistical analysis on traffic or views, or simply because it uses tools such as social network plugins and the like.

 

Your right to opt out of the sale of personal information

You have the right to opt out of the sale of your personal information. This means that whenever you ask us to stop selling your data, we will comply with your request. Such requests can be made freely, at any time, without submitting any verifiable request, simply by following the instructions below.

 

Instructions for opting out of the sale of personal information

If you would like to learn more or exercise your right of revocation regarding all sales made from this website, whether online or offline, you can contact us for more information using the contact details provided in this document.

 

What are the purposes for which we use your personal information?

We may use your personal information to enable this website and its features to function (“business purposes”). In such cases, your personal data will be processed in a manner necessary and proportionate to the business purpose for which they were collected, and strictly within the limits of the compatible operational purposes.

We may also use your personal information for other reasons, for example for commercial purposes (as indicated in the section “Detailed information on the processing of personal data” within this document), as well as to comply with the law and defend our rights before competent authorities where our rights and interests are threatened or we suffer actual harm.

We will not use your personal information for any other, unrelated or incompatible purpose without notifying you.

 

Your California Privacy Rights and How to Exercise Them

 

The right to knowledge and portability

 

You have the right to request that we disclose to you:

• the categories and sources of personal information we collect about you, the purposes for which we use your information and with whom this information is shared;
• in the event of the sale of personal information or disclosure for commercial purposes, two separate lists in which we disclose:
• for sales, the categories of personal information purchased by each category of recipients; is
• for disclosures for commercial purposes, the categories of personal data obtained by each category of recipients.

 

The disclosure described above will be limited to personal information collected or used in the past 12 months.

If we provide our response electronically, the accompanying information will be “portable”, meaning provided in a format that is easily usable to enable you to transmit the information to another entity without hindrance, provided this is technically feasible.

 

The right to request the deletion of your personal data

You have the right to request that we delete any of your personal information, subject to the exceptions provided by law (such as, including but not limited to, where the information is used to identify and repair errors on this Application, to detect security incidents and to protect against fraudulent or illegal activities, to exercise certain rights, etc.).

If no legal exception applies, as a result of exercising your right, we will delete your personal information and order all our service providers to do so.

 

How to exercise your rights

To exercise the rights described above, you must send us the verifiable request by contacting us via the details provided in this document.

In order to respond to your request, we need to know who you are. Therefore, you can exercise the above rights only by making a verifiable request which must:

provide sufficient information to enable us to reasonably verify that you are the person whose personal information we collected or an authorized representative;

describe your request in sufficient detail to allow us to understand, evaluate and respond appropriately.

We will not respond to any requests if we are unable to verify your identity and therefore confirm that the personal information we hold actually relates to you.

If you cannot personally submit a verifiable request, you can authorize a person registered with the California Secretary of State to act on your behalf.

If you are an adult, you can make a verifiable request on behalf of a minor under your parental responsibility.

You can send a maximum of 2 requests for a period of 12 months.

 

How and when we need to handle your request

We will confirm receipt of your verifiable request within 10 days and provide information on how we will process your request.

We will respond to your request within 45 days of receipt. If we need more time, we will explain why and how long we need. In this regard, please note that it may take up to 90 days to fulfill your request.

Our disclosure will cover the previous 12 month period.

If we refuse your request, we will explain the reasons for our refusal.

We do not charge a fee to process or respond to your verifiable request unless such request is manifestly unfounded or excessive. In such cases, we may charge a reasonable fee or refuse to comply with the request. In both cases, we will communicate our choices and explain the reasons.

Information for users residing in Brazil

This part of the document integrates with and complements the information contained in the rest of the privacy policy and is provided by the entity that operates this Application and, where applicable, by its parent, subsidiaries and affiliates (for the purposes of this section referred to collectively as “we”, “we”, “our”). The provisions contained in this section apply to all users residing in Brazil, according to the “Lei Geral de Proteção de Dados” (users are referred to below, simply as “you”, “yours”, “yours”). For such Users, these provisions supersede any other divergent or conflicting provisions contained in the privacy policy. This part of the document uses the term “personal information” as defined in the Lei Geral de Proteção de Dados ( LGPD ).             
              

The reasons why we process your personal information

We can only process your personal information if we have a legal basis for such processing. The legal bases are as follows: 

• your consent to the related processing activities;
• compliance with a legal or regulatory obligation incumbent on us;
• the implementation of public policies provided for by laws or regulations or based on contracts, agreements and similar legal instruments;
• studies conducted by research bodies, preferably carried out on anonymous personal data;
• the performance of a contract and its preliminary procedures, in cases where you are a party to that contract;
• the exercise of our rights in judicial, administrative or arbitration proceedings;
• own or third party physical protection or security;
• health protection – in procedures carried out by health organizations or professionals;
• our legitimate interests, provided that your fundamental rights and freedoms do not override those interests; is 
• credit protection.

To find out more about the legal basis, you can contact us at any time using the contact details provided in this document.

Categories of personal data processed

To find out which categories of personal data are processed, you can read the section entitled “Detailed information on the processing of personal data” within this document.

Why we process your personal information

To find out why we process your personal data, you can read the sections entitled “Detailed information on the processing of Personal Data” and “Purpose of processing” within this document.

Your Brazilian privacy rights, how to submit a request and our response to your requests

Your privacy rights in Brazil

You have the right to:

• obtain confirmation of the existence of personal data processing activities;
• access to your personal information;
• obtain the correction of incomplete, inaccurate or outdated personal information;
• obtain anonymization, blocking or deletion of your unnecessary or excessive personal information, or information that is not processed in accordance with the LGPD;
• obtain information on the possibility of giving or denying one’s consent and on the consequences thereof;
• obtain information about the third parties with whom we share your personal information;
• obtain, upon your express request, the portability of your personal information (with the exception of anonymous information) to another service or product provider, provided that our trade and industrial secrets are safeguarded;
• obtain the deletion of your personal data being processed if the processing was based on your consent, except for one or more exceptions provided for by art. 16 of the LGPD; 
• withdraw consent at any time;
• propose a complaint about your personal data to the ANPD (Guarantor for the protection of personal data) or to consumer protection bodies;
• oppose a processing activity in cases where the processing is not carried out in compliance with the provisions of the law;
• request clear and adequate information about the criteria and procedures used for an automated decision; is 
• request a review of decisions made solely on the basis of the automated processing of your personal information, which affect your interests. These include decisions to define your personal, professional, consumer and credit profile or aspects of your personality. 

You will never be discriminated against or suffer any kind of harm if you exercise your rights.

How to submit your request

You can submit your express request to exercise your rights free of any cost, at any time, using the contact details provided in this document, or through your legal representative.

How and when we will respond to your request

We will strive to respond promptly to your requests. In any case, if it is impossible for us to do so, we will try to communicate the reasons of fact or law that prevent us immediately, or in any case never, from complying with your requests. In cases where we are not processing your personal data, we will indicate to you the natural or legal person to whom you should address your requests, if we are in a position to do so.             

In the event that you make a request for confirmation of access or processing of personal information, be sure to specify whether you want your personal information to be provided in electronic or paper format. You will also need to let us know if you want us to respond immediately to your request, in which case we will respond in a simplified manner, or if you need full disclosure instead. In the latter case, we will reply to you within 15 days from the moment of your request, providing you with all the information on the origin of your personal data, confirmation of the existence or not of registrations, any criteria used for the processing and the purposes of the processing, safeguarding our trade and industrial secrets.                     

In the event that you make a request for rectification, deletion, anonymization or blocking of your personal information, we will make sure to immediately communicate your request to other parties with whom we have shared your personal information in order to allow such third parties to also comply your request – except where such communication has proved impossible or involves a disproportionate effort on our part. 

Transfer of personal information outside of Brazil permitted by law

We are authorized to transfer your personal information outside of Brazilian territory in the following cases:

• when the transfer is necessary for international legal cooperation between public information, investigation and criminal prosecution services, according to the legal means provided for by international law;
• when the transfer is necessary to protect your life or the physical safety or that of a third party;
• when the transfer is authorized by the ANPD;
• when the transfer results from a commitment made in an international cooperation agreement;
• when the transfer is necessary for the execution of a public order or the legal attribution of a public service;
• when the transfer is necessary for the fulfillment of a legal or regulatory obligation, the performance of a contract or preliminary procedures relating to a contract, or the regular exercise of rights in judicial, administrative or arbitration proceedings.

Definitions and legal references

Personal data (or data)

Any information that directly, indirectly or in connection with other information – including a personal identification number – allows for the identification or identifiability of a natural person.

Usage data

Information collected automatically through this website (or third party services used on this website), which may include: the IP addresses or domain names of the computers used by the Users using this Application, the URI (Uniform Resource Identifier) ​​addresses, ‘time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server response (successful, error, etc.), the country of origin, the characteristics of the browser and operating system used by the User, the various details of the time per visit (e.g. the time spent on each page within the Application) and the details on the path followed within the website with particular reference to the sequence of pages visited, and other parameters relating to the operating system of the device and / or the User’s IT environment.

User

The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

Data subject

The natural person to whom the Personal Data refers.

Data processor (or data processor)

The natural or legal person, public authority, agency or other body that processes Personal Data on behalf of the Data Controller, as described in this privacy statement.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or together with others, determines the purposes and means of the processing of Personal Data, including the security measures regarding the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application. 

This application

The ways in which the User’s Personal Data are collected and processed.

Service

The service provided by this website as defined in the relative terms (if available) on this site / application.

European Union (or EU)

Unless otherwise specified, any reference to the European Union contained in this document is understood to include all current member states of the European Union and the European Economic Area.

Cookies

Small portion of data stored in the User’s device.

Information for Canadian users

This part of the document integrates with and supplements the information contained in the rest of the privacy policy.

The provisions contained in this section apply to all users who are consumers resident in the state of Canada.

Our customers are very important to us.

Everything we do is focused on providing excellent customer service.

The information you share with ancientmultistore.com allows us to provide the products and services

you need and want, with the intention of offering you the best shopping experience.

We respect the trust our customers place in us, and we are committed to protecting the information they share with us.

What does the privacy policy include?

This policy covers the customer information we collect on our website.

What is our responsibility commitment?

ancientmultistore.com undertakes to correctly manage all information deriving from users, in compliance with the privacy laws in force.

What kind of information do we collect?

We collect personal information about you to provide you with the products and services you request, to promote products and services that we believe may interest you, and to improve your shopping experience.

We strive to limit the amount of personal information collected to support the intended purpose of the collection.

We collect personal information from you in various ways when you interact with ancientmultistore.com.

Some examples are when:

• Create an account on our website;
• Make an online purchase;
• Upload or import image files for reviews
• Write a comment or review
• Request customer service and contact us;

Personal information is information that identifies or could reasonably be associated with

The personal information we collect may include contact and payment information.

When you ask us to ship an order, we may collect the information you provide to us such as the recipient’s name, address and telephone number. For some transactions, we may be required to collect information to comply with legal requirements, or collect information for the purpose of detecting, preventing and suppressing fraud.

Information from other sources

We may also receive personal information about you from other sources. Examples of these sources are entities that can help us correct or supplement our records, improve the quality or personalization of our service for you, and help prevent, detect or suppress fraud.

In addition, we may collect information from consumer reporting agencies or other body the service providers if you get certain financial products.

Automated collection of information

We receive and store certain types of information when you interact with our websites,

and emails. The purpose is to allow the website to function properly, and to be able to provide the requested services.

Some examples include:

We may collect technical information such as internet protocol address, device identifier (or UDID), device type, computer operating system and browser type, internet protocol (IP) address, date and time access to our service, the address of a referring website, if any, and the path through our web pages. If you make an online purchase, we may also have it use and share this information for the purpose of detecting and preventing fraud.

We use both persistent and session “cookies” on our website to recognize you

while you use or return to our sites. This is done so that we can provide a continuous and more personalized shopping experience for you. A cookie is a small text file that your browser may store when you view a web page or some types of emails rich in content. Persistent cookies help us to remember your information and the settings you have chosen for future visits to our website.

Session cookies help us remember your information and settings

during your current visit to our website (such as items in your shopping cart)

and will expire when the browser is closed.

Social media

We may offer you the opportunity to interact with our content on or through third party websites, plug-ins and social networking applications. When you interact with our content in this way, you may allow us to have access to certain information associated with your social media account, (e.g. name, username, email address, photo) in accordance with your privacy settings. social media to provide the content or as part of the operation of the website, plug-in or application. We can use this information to confirm your identity, to personalize your experience on our website, on third-party social networks.

 

How do we use your information?

ancientmultistore.com uses your information to offer and provide products and services, and for

support core management functions. These include fulfillment of orders or services, and delivery, internal management processes, marketing (including relevant advertising), authentication, loss and fraud prevention, public safety and legal functions.

Some examples included:

• To satisfy your requests for products and services and communicate with you about those requests;
• To register and repair your account;
• To provide customer service and notify you of product information;
• To help us improve and personalize our service offering
• To send you information about our products, services and promotions;
• To protect the security or integrity of our websites, and our business.

To achieve these purposes, we may combine personal and other information.

How do we share your personal information externally?

We disclose your personal information with your prior consent or under the following limited circumstances.

Service Providers

We may disclose or otherwise make personal information about you available for the service

suppliers who help us with our business operations.

Examples are: webcast hosting providers, shipping, vendors, billing and refund providers, vendors that manage our websites, payment card processors, marketers, service providers, companies that help us improve our offering of products and services, and our website.

Your personal information may be stored and processed by our service providers in the United States or in other places where we operate, always with the aim of being able to provide our services (example: payment processors).

Service providers may not use or disclose personal data, information for any purpose other than providing the services on our behalf, or on behalf of affiliates or in a manner other than as required by law.

Legal requirements and protection of our company and others

We may disclose your information in other limited circumstances. These include situations where sharing is necessary to protect the security, property or other rights of ancientmultistore.com, our customers, our associates or any other person or where otherwise required or permitted by applicable law. Examples include protecting the health or safety of customers, or dealing with crimes committed on our property. We and our service providers may disclose your personal information in response to a search warrant or other legally valid request or order (which may include legal access by Canada, the United States or other foreign government authorities, courts or law enforcement agencies), to other organizations to investigate an agreement violation or violation of law, or to detect, suppress or prevent fraud, or as otherwise required or permitted by applicable Canadian, US or other laws . If you make an online purchase, we may disclose information to certain third parties, including payment card processors and issuers for the purpose of detecting and preventing fraud. This information may include your name and contact information, shipping information, information collected from your computer or device such as an IP address or device ID, and information about your purchase. ancientmultistore.com may disclose your personal information to entities located outside of Canada in connection with the foregoing.

Marketing purposes

Only with your consent, we may disclose information with carefully selected external companies, which may offer you products and services of interest.

What are your choices?

Collection, use or disclosure of data

ancientmultistore.com collects, uses or discloses your personal information in accordance with this policy.

The method of obtaining consent is appropriate to the type of personal data being processed, collected, used or disclosed.

 

Marketing preferences

We want to communicate with you in the way you prefer. Examples are: newsletters, special offers, relevant promotion of products and services that we think may interest you, and announcements of new products.

When you make a purchase from ancientmultistore.com, or sign up to receive promotions and other emails from us, certain information is collected as described in “Information You Provide To Us”. We may use your contact information such as email to provide you with promotional communications. You can opt out of receiving these communications at any time by using the “unsubscribe” link found at the bottom of all message promotions received from us or by contacting us using the contact information listed in this text.

You can provide us with your marketing preferences or change your marketing preferences by contacting Customer Service. Please see the Contact Us section of the website.

If you contact us by email or post, be sure to include your full name, the types of communications you would like to receive or not receive, and your contact. For example, if you want to opt out of mail, please include your mailing address. Please allow us sufficient time to process your preferences. It may take up to 10 days to process your email requests and 4-6 weeks for other requests.

Please note that even if you have chosen not to receive marketing communications from us, we may still contact you for transactional purposes. Examples are contacts for customer support, product information, service alerts, or reminders. We may also need to contact you with questions or information regarding your order, for example regarding order status, shipping or refunds.

Online advertising, mobile apps and cookies

You can exercise choices related to your online operations. For example, you can choose to browse our website without accepting cookies. But keep in mind that if you do not accept the cookies necessary for the functioning of the website and services, you will not be able to use them.

Cookies allow us to recognize you and support your transactions with us. Without cookies enabled, you will still be able to browse our websites, but you will not be able to make and complete a purchase, and take advantage of some website features.

To find out more about cookies, including how to refuse them on your computer, follow these links:

Microsoft Internet Explorer
Mozilla Firefox
All about cookies

How do you access and update your personal information?

ancientmultistore.com takes reasonable steps to keep your personal information accurate and complete. You can access or update your personal information, including contacts or account information, by logging into your account that you have registered. You will be able to enter and update your contact and payment information, as well as shipping addresses.

If you need help or information, please contact us via the “Contact Us” section of the website.

To do this, please include your current contact information, the information you are interested in, and any required changes. We will provide you with the requested information if reasonably available, unless it violates the privacy of other natural persons and subject to reasonable limitations provided for by law and internal procedures.

If you need help accessing your information about a service provided by a third party, we will assist you by referring you to the third party. Contact us!

 

How do we protect your information?

Protecting your information is our priority. We use appropriate security measures to protect the confidentiality of your data and personal information.

 

Online protections

Your account information is protected by the password you use to log into your online account. Please keep this password confidential. We also use a technology called Secure Sockets Layer (SSL). If your browser supports SSL (most support it), your account information will be protected when transmitting data over the Internet. When you log into a secure website, or a secure area of ​​it, you will see the closed lock icon next to the navigation bar.

If you click on this image, a small pop-up window will appear the website security information. This display indicates that information is being transmitted in encrypted form from your computer to our website and vice versa.

Paper copy protection and electronic archiving

Personal information stored in our offices is subject to administrative and technical controls. Paper copies of sensitive personal data and information are kept indoors or in restricted lockers. When disposed of, information is destroyed, deleted or otherwise made illegible.

How does ancientmultistore.com protect children’s privacy online?

We are committed to protecting children’s online privacy. Our website is generally intended for an adult audience and is not aimed at children. In order to protect children’s privacy, ancientmultistore.com does not knowingly collect personal information from children under the age of 13 without prior parental consent. Contact us via the “Contact Us” section of the website if you believe we may have collected information from your child, and we will take steps to delete it.

Who can I contact regarding the privacy policy?

Contact Customer Service – for shopping experiences, marketing preferences, product questions and feedback, and for general questions.

Contact us for the Privacy Policy

Do not hesitate to contact us for the privacy policy, for any questions or comments about it, or to find out how your information is handled.

How do I know if this policy changes?

When we update our privacy policy we update the date of the last update.

International

Personal information about our customers may be processed and stored in the United States

States or any other country in which we do business with our service providers.

Regardless of where your data is stored, this is always done in accordance with local laws and our policies.

Detailed information

For specific information on the Personal Data used for each purpose, the User can refer to the section “Detailed information on the processing of Personal Data” in this text.

Information for Australian and New Zealand users / consumers

Ancientmultistore.com respects people’s privacy. This policy defines how ancientmultistore.com (” we “) collect, store, disclose, use and protect your personal information. 

By visiting and using our website, creating an account with, placing an order or providing us with your personal information, you agree that your personal information will be collected, stored, used and disclosed as set forth in this policy. References to the ‘website’ include the following: https://ancientmultistore.com or any other site, service (including web services), software, application or support operated by us. 

You are not required to provide us with your personal information, but if you do not provide us with the information we need we may not be able to process your order, or provide you with our services. If you do not agree with the practices described in this Privacy Policy, please do not provide us with your personal information or interact with our website. 

The privacy policy of ancientmultistore.com forms part of the Terms and Conditions of Use.

Revisions to this policy

We may revise this policy from time to time as often as necessary, so check this website regularly to stay informed of any updates. If we believe that any material changes to this policy will have a significant effect on you, we may notify you by email or place a notice on the home page (https://ancientmultistore.com/). You can determine when this Privacy Policy was last revised by referring to the date of the “Last Updated” entry.      

If you continue to use our website, place an order or provide us with additional personal information after this policy has been revised, you will be deemed to have accepted the revised policy.

What information we collect

We collect the information necessary to process your order, process a refund of your order, register for an account, provide you with information, provide you with other services and / or assistance you have requested. Where possible, we will give you the opportunity to interact with us anonymously. 

The personal information we collect from you and hold (” Information “) includes information such as first and last name, day and month of birth, postal address, telephone and mobile number, email address, details of your order (eg. your last four orders, your delivery address, IP address and payment details. If necessary, we may request your bank details to process a refund of your order.  

When you place an order on our website, we collect additional information from you such as:

• your IP address as part of your order;
• your comments;
• information about the previous order;
• any delivery instructions or comments;
• any information, personal or otherwise, that you include in your order

We may also collect your smart device ID and use your smart device location services (with your consent).

How do we collect information?

We collect your information in various ways, including when:

• visit our website
• you register and create an account
• when you “like” our Facebook page or participate in surveys, promotions via our Facebook page;
• place an order online (on our website);
• interact with our franchise recruitment website or participate in the franchise recruitment process;
• interact or follow our pages / profiles on social media such as Facebook, Instagram, Pinterest, vk, etc;
• subscribe to our mailing list / newsletter;
• participate in a survey;
• send feedback;
• send any request for privacy;
• provide instructions to customer service or through online orders;
• you directly provide us with information upon our request; 

Except as indicated in this policy, where possible ancientmultistore.com will collect your information directly from you. However, there may be occasions when your information is collected by someone else (for example, we may collect your information from our affiliates, network companies, service providers and other third parties so that we can provide a user experience, a service or product for you). Where ancientmultistore.com or its affiliate collects your information from someone other than you, they will take reasonable steps to notify you of this (if this has not already been disclosed in this policy). Regardless of where we obtain the information, your information is collected, stored, used and disclosed by us in accordance with this policy.   

D etails Payment

Internet orders can be paid with: debit / credit cards, or with other payment services and means. Your credit / debit card details are required to process your payment on the internet ordering system, however full details are not saved once your order is processed. The details of the credit card in our possession are: the name on the card, the expiry date and the masked version of the credit card (i.e. the first 6 digits and the last 4 digits).  

We reiterate that your full payment details are not stored in the registered account, but rather with our partner (PCI compliant) payment gateway providers, which you will personally choose when I should pay.

Disclosure of information by third parties

Where appropriate, ancientmultistore.com will share your information with third parties:

• suppliers and third parties who provide services to us or on our behalf or provide a service to you (e.g. third parties who process your online payments, third parties who provide customer order analytics, storage service providers and processors on cloud and IT, third-party vendors that provide security services (e.g. Google reCAPTCHA), third-party vendors that provide shipping houses and third-parties that manage certain features available on our website and across our services);
• entity to which you have expressly allowed us to disclose your information;
• any entity to which we or our affiliates are required or authorized by law to disclose your information;
• government authorities
• if your personal information is collected in connection with a joint promoter or service provider, such joint promoter or service provider for marketing and research purposes;
• if you use a credit / debit card or other payment service to place an order through our website, your data will be transmitted to the payment gateway of your choice, which will receive the details you have provided for those orders. 
• if you place an order online and express interest in certain third party offerings, products or services, we may provide and share your information with the providers of those third party offerings, including external creative agencies, advertising and marketing companies and third party providers of goods and services so that they can contact you directly to advertise and market their products and services and to personalize the advertising and promotional material you receive from us and them (only if we have been authorized by you);
• we may share information with agents, affiliates or service providers acting on our behalf in connection with our business or for further processing in accordance with the purposes for which the information was originally collected;
• any other third party notified to you at the time of information collection or after information collection.

Some of our related entities and third party service providers are located in countries outside of Australia and New Zealand. Our contracts with these parties generally include an obligation for them to comply with Australian and New Zealand privacy law and this policy (our privacy policy). However, you acknowledge that by agreeing to disclose your information to these entities outside of Australia, we will no longer be required to take reasonable steps to ensure the overseas recipient’s compliance with Australian privacy law in relation to your information and we will not be liable to you for any breach of Australian privacy law by these overseas recipients, on this basis, you consent to such disclosure.  

Where we disclose your information to our affiliates, your personal information will be collected, used, stored and disclosed by them in accordance with their privacy policy.

Access, accuracy and security

We will take reasonable steps to ensure that your information we collect and hold is accurate, complete and up to date. However, we rely on you to notify us of any changes to your information to help us keep information accurate, complete and up to date. Please let us know if you believe any of your information requires an update or correction.  

You can request access and correction of your information in our possession at any time. Any such request must be made directly by contacting us (see the “Contact Us” section on the website), or by updating the details via the website by logging into your account. 

We will take reasonable steps to protect your information from misuse, loss, and unauthorized access, modification or disclosure. However, no data protection or security measures are completely secure and we cannot guarantee the security of your information, particularly in relation to online transmissions. You must be careful to protect your information (for example, by protecting your usernames and passwords) and you must notify us as soon as possible after becoming aware of any security breaches.  

Click Flow Data and Advertising

Each time you visit our website, our server collects certain anonymous information, known as click-flow data, including the type of browser and system you are using; the address of the site from which you come and to which you move after your visit; the date and time of your visit; and the IP address of your server.   

ancientmultistore.com can collect this information for statistical purposes to find out how the website is used and navigated, including the number of accesses, the frequency and duration of visits, the most popular session times. ancientmultistore.com can use this information to improve the website and the services offered. 

Google authenticated identifiers and click flow information. Any information collected by such third parties is subject to their privacy policies and terms of use which can be found on Google Analytics ( www.google.com.au/policies/privacy and http://www.google.com.au/analytics/terms/us.html ).                    

If you wish to opt out of Google Analytics tracking, you can find details on how to do this here: https://support.google.com/analytics/answer/181881?hl=en .   

Cookies

A cookie is information that our web server can send to your computer when you visit our website. A cookie helps us to recognize you when you visit our sites again and to coordinate your access to the different pages of the sites. We also use cookies to monitor the performance of online advertising. By selecting the “Remember my details” function (eg “Remember my delivery details or Remember my collection details) during the online ordering process, you agree to the storage of a cookie on your computer / device that contains your data personal. This feature will only work if your computer / device is enabled to cookies.    

For example, once you have placed a new order you will be offered the option to customize your order so that the system remembers it for future use. A cookie will be set on your computer / device that will allow us to recognize you when you return for other purchases. 

These cookies may also help us to pre-fill certain forms on our website (including promotions run by third parties) with your data to save you time. Please note that where you agree to participate in a third party promotion, any information provided for the purpose of that promotion will be stored in accordance with that third party’s privacy policy. 

With most Internet browsers, you can clear cookies from your computer’s hard drive, block all cookies, or receive a warning before a cookie is stored. If you want to do this, please refer to your browser instructions or help screen to learn more. If you disable all cookies, you may not be able to take advantage of all the features of our website and our services. There are cookies that are essential for the functioning of the website and the services offered.  

Links to other sites

Our website may contain links to other third party websites. A link to a third party website is not an endorsement of the accuracy or reliability of that website or its content and any information collected by such websites will be subject to that website’s privacy policy. 

Our website may contain links to areas where you can post information publicly (Example: reviews) and communicate with others. Before posting in these areas, please read this Privacy Policy carefully. Any information you post can be accessed by anyone with access to the Internet, and any information you include in your post can be read, collected and used by others.   

How to stop receiving communications from us

• To stop receiving any email correspondence from us after subscribing to the newsletter, simply click on the unsubscribe link.
• To remove your data from any of our marketing and communications databases, please contact us via the appropriate section of our website.
• If your information has been shared by us with a third party, based on your consent to do so, you can contact that third party directly and opt out of any direct marketing from them.

Complaint procedure

If you wish to file a complaint about a violation of this policy or the Australian Privacy Principles of the Privacy Act 1988 (Cth) (as amended) or the New Zealand Information Privacy Principles of the Privacy Act 1993 (NZ), you can file a complaint using the contact form on our website. You will need to provide sufficient details regarding your complaint, as well as any supporting evidence and / or information.  

We will review your complaint and determine the steps to take to resolve your complaint. We will contact you if we need further information from you, and will notify you in writing of the decisions and measures taken. If you are not satisfied with our performance, you can contact us to discuss your concerns and we will do everything possible to help you.  

Contact us

If you have any questions regarding this policy, please contact us via the appropriate form on the website.

https://ancientmultistore.com/contact-us-chat/

If you have any questions regarding the information contained in your profile on the website, including how to update that information, you can contact us.

Detailed information

For specific information on the Personal Data used for each purpose, the User can refer to the section “Detailed information on the processing of Personal Data” in this text.